Effective Date: May 12, 2025

At Po Sum On USA, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Contact Information – such as your name, email address, phone number, billing and shipping address
• Payment Information – processed securely via our third-party payment processors (we do not store card details)
• Order & Purchase History
• Device Data – including IP address, browser type, and site usage (via cookies and analytics)
• Marketing Preferences – if you opt in to receive updates or newsletters

We do not sell or rent your personal information.

2. How We Use Your Information

We use your data to:

• Process and deliver your orders
  Communicate order updates or respond to inquiries
  Improve website experience and customer service
  Send marketing communications (only if you’ve opted in)
  

Prevent fraud and comply with legal obligations

3. Sharing Your Information

We only share your information with trusted third parties for purposes such as:

• Payment processing (e.g., Shopify Payments, PayPal)
• Order fulfillment and shipping (e.g., USPS, FedEx)
• Website hosting and analytics
• Email marketing services (e.g., Klaviyo, Mailchimp)
  

All partners are required to handle your data securely and lawfully.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Track usage and performance of the website
• Personalize shopping experience and promotions
  

You can disable cookies in your browser settings, though some site features may not function properly.

5. Your Rights & Choices

You have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing emails at any time
• Request a copy of your stored data
  

To make a privacy-related request, please email us at support@posumonusa.com

6. Data Security

We implement appropriate security measures to protect your personal data. Your payment information is encrypted and processed securely. We follow Shopify’s security protocols and industry best practices.

7. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website implies your acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Po Sum On USA

📍 215 W Ann St, Los Angeles CA 90012